Privacy Policy

Privacy Policy for Fislife Ng - Consumer Electronics and Generators

This Privacy Policy describes how Fislife Ng ("we", "our", or "us") collects, uses, and discloses your information when you use our website, fislife.ng (the "Site"), and the services provided through the Site (the "Services"). This Privacy Policy applies to information collected through the Site, email, phone, and offline communication. By accessing the Site or using our Services, you agree to the terms of this Privacy Policy

1. Information We Collect

We collect different types of information, including personal and non-personal information, when you use our Site or Services.

• Personal Information:
  We collect personal information, such as your name, email address, phone number, billing address, and shipping address, when you create an account or place an order. We may also collect information about your purchase history, payment information, and any customer service inquiries.
• Non-personal Information:
  We may collect non-personal information about your visit to the Site, including your IP address, browser type, device type, and operating system. We may also collect information about your browsing behaviour on the Site, such as the pages you visit and the links you click.

2. How We Use Your Information

We use your information to provide and improve our Services, and to communicate with you about your orders and any promotions or updates we offer. We also use your information to personalize your experience on our Site and to detect and prevent fraud and other illegal activities.

• Personal Information:
  We may use your personal information to: • Fulfill your orders and process your payments
  • Communicate with you about your orders and any customer service inquiries
  • Send you newsletters and promotional offers
  • Provide personalized recommendations and advertising
  • Customize your experience on our Site
  • Detect and prevent fraud and other illegal activities
• Non-personal Information:
  We may use non-personal information to:
  • Analyze how our Site is used and improve our Services
  • Personalize your experience on our Site
  • Detect and prevent fraud and other illegal activities

3. How We Share Your Information

We may share your information with third-party service providers who help us operate our Site and provide our Services. We may also share your information with our business partners and affiliates to provide you with personalized offers and advertising. We do not sell your personal information to third parties.

• Service Providers
  We may share your information with third-party service providers who help us operate our Site and provide our Services, such as payment processors, shipping carriers, and customer service providers.
• Business Partners and Affiliates:
  We may share your information with our business partners and affiliates to provide you with personalized offers and advertising. We may also share your information with these third parties to help us analyze how our Site is used and improve our Services.
• Legal Requirements:
  We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, your safety or the safety of others, or to investigate fraud or other illegal activities.

4. Your Choices

You have choices regarding how we use and share your information.

• Marketing Communications:
  You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly
• Cookies and Tracking Technologies:
  You can disable cookies and other tracking technologies through your browser settings.

5. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Site and Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information as soon as possible.

7. Data Retention

We retain your information for as long as necessary to provide you with our Services and as required by law. If you wish to request that we delete your personal information, please contact us using the information provided below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any updates on our Site and will notify you of any material changes by email or other means of communication. Your continued use of our Site or Services after any changes to this Privacy Policy will constitute your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@fislife.ng.
We will respond to your request within a reasonable timeframe.