Shipping Policy

Delivery Policy

DELIVERY COSTS

We offer free delivery within Lagos for orders of ₦500,000 and above. Orders below this amount attract a flat delivery fee of ₦5,000. If the destination is more than 15km from our nearest warehouse or showroom, an additional delivery charge may apply. Our team will confirm any extra charges before dispatch.

For state capitals outside Lagos, delivery costs vary depending on the size and weight of your order.

If you're located outside a state capital, such as in nearby towns or remote areas, there may be an additional charge.

DELIVERY TIMELINE

Within Lagos: Expect delivery between 1 to 4 working days
Other State Capitals: Delivery typically takes up to 12 working days
Towns and Remote Areas: Delivery takes up to 14 working days

UPFRONT DELIVERY COMMITMENT

To ensure smooth processing, all deliveries outside Lagos require an upfront delivery commitment. This is a standard shipping fee that must be paid before your order is shipped. It helps us confirm your order and reduce unnecessary cancellations. Please note, once your item is dispatched, this fee becomes non-refundable.

SPECIAL DELIVERY REQUESTS

If you have a specific delivery date or time in mind, let us know ahead of time by contacting 08083339694. While we’ll do our best to follow your request, exact timing isn’t always guaranteed due to factors outside our control.

Pickup In-Store Policy

We value your convenience. If you prefer to collect your order directly from our showroom or warehouse, please review the following guidelines:

ELIGIBILITY FOR PICKUP
Customers can choose in-store pickup for all orders, regardless of the order amount. Pickup is available at any of our showrooms or warehouse locations, subject to stock availability. Our team will confirm when your order is ready for collection.

PICKUP TIMELINE

• Orders within Lagos: Available for pickup within 1 to 2 working days after confirmation.

• Other state locations: Please note that pickup may only be available at our nearest showroom or authorized location. Delivery timelines for these locations may apply if stock needs to be transferred.

CONFIRMATION AND PAYMENT
Before visiting for pickup, customers must receive confirmation that the order is ready. For in-store pickup, full payment or order confirmation is required. This ensures that your product is reserved and avoids unnecessary delays.

SPECIAL REQUESTS
If you have a preferred pickup time or need assistance with product handling, please contact us at 08083339694. While we will do our best to accommodate your request, exact timing cannot always be guaranteed.

BENEFITS OF IN-STORE PICKUP

• No delivery charges apply.

• Faster access to your order.

• Opportunity to inspect your product before leaving the showroom.